Delivery Policy

At 3D Prodigy, we are committed to providing a seamless and efficient delivery experience for all our customers. Our delivery policies are crafted to ensure clarity, transparency, and satisfaction throughout your purchasing process. Please review our delivery policies outlined below:

  • Shipping Methods and Timelines:
      • We offer various shipping options to meet your needs, including standard, expedited, and express shipping. For expedited and express shipping, please contact us.
      • Delivery timelines vary based on the selected shipping method and destination. Estimated delivery times will be provided during the checkout process.
      • Please note that delivery timelines are calculated in business days, excluding weekends and holidays.
  • Order processing time:
      • Orders are typically processed within 4-5 business days following payment confirmation.
      • Processing times may extend slightly during peak seasons or promotional periods. We value your patience and understanding during these times.
  • Shipping Costs:
      • Shipping costs depend on the package weight, selected shipping method, and delivery destination.
      • You can view and confirm shipping costs during the checkout process before finalizing your payment.
  • Shipping Restrictions:
      • We ship to addresses within the UAE only.
      • Some products may be subject to shipping restrictions due to legal or logistical constraints. These restrictions are detailed in the product descriptions when applicable.
  • Tracking Information:
      • A shipping confirmation email with tracking information will be sent once your order is dispatched.
      • Use the provided tracking number to check the status of your shipment on our website or the carrier’s website.
  • Delivery Attempts:
      • If delivery attempts are unsuccessful, a notification will be left, or redelivery will be attempted according to the carrier's policy.
  • Address Accuracy:
      • Ensure that the shipping address provided during checkout is accurate and complete to avoid delays.
      • We are not liable for delays or issues arising from incorrect or incomplete address information provided by the customer.
  • Delivery Confirmation:
      • Delivery is deemed complete once the package is delivered to the specified address or a designated pickup location.
  • Missing or Damaged Shipments:
      • Contact our customer service team within 2 days of delivery if your order is missing or arrives damaged.
      • We are dedicated to resolving any issues quickly and ensuring your satisfaction.
  • International Shipping:
      • For international orders, additional customs duties, taxes, or fees may apply upon delivery.
      • These charges are determined by the customs authorities of the destination country and are beyond our control.
  • Returns Due to Failed Delivery Attempts:
      • Shipments returned due to multiple failed delivery attempts or incorrect addresses may incur additional shipping charges for reshipment.
  • Contact Us:
      • For any questions or concerns regarding our delivery policies, please do not hesitate to contact our customer service team at info@3d-prodigy.com. We are here to assist you every step of the way.

By placing an order with 3D Prodigy, you agree to the terms and conditions outlined in our delivery policies. We appreciate your trust and look forward to serving you with excellence.

Cultivating Beauty with Sustainable Bio-Polymers at 3D Prodigy

At 3D Prodigy, sustainability isn't just a trend, it's the foundation of everything we do. And that starts with the materials we choose. We proudly introduce our innovative bio-polymer material, a plant-based revolution transforming the world of home decor.

What is Bio-Polymer?

Bio-polymer is a revolutionary 3D printing material derived from renewable resources like sugarcane and corn starch. This eco-friendly alternative to traditional plastics offers a multitude of benefits, including:

  • Biodegradable & Compostable: Minimize environmental impact with a material that breaks down naturally, reducing landfill waste.
  • Sustainable Production: Our bio-polymer is produced through a process that minimizes CO2 emissions, aligning with our commitment to a healthy planet.
  • Safe & Healthy: Free from harmful chemicals and toxins, bio-polymer ensures the safety of your home and family.

Beyond Sustainability: A World of Design Possibilities

Our bio-polymer's eco-friendliness doesn't compromise on aesthetics. Explore a world of design potential:

Unmatched Translucency

Natural translucency creates captivating lighting effects, perfect for unique light fixtures and decorative

Versatile Color Palette

Choose from a spectrum of stunning opaque colors to match your decor style.

Wood-Blend Option

Embrace a touch of rustic charm with our wood-blend bio-polymer, incorporating recycled wood for additional sustainability.

Customizable Creations

Can't find the perfect color? Contact us for custom options to bring your vision to life

The Bio-Polymer Creation Process:

From Plant to Product We believe in transparency, so here's a glimpse into the sustainable journey of our bio-polymer:

Grinding

Sugarcane is transformed into simple sugar.

Fermentation

Simple sugar is fermented to produce lactic acid.

Polymerization

Lactic acid is dehydrated and converted into raw PLA (Polylactic Acid).

Compounding

Additives are mixed in to create our bio-polymer material.

Printing

The final bio-polymer filament is used to 3D print your sustainable home decor.

Embrace Sustainability in Style

By choosing 3D Prodigy's bio-polymer home decor, you're not just decorating your space – you're making a positive impact on the planet.

Join our sustainable journey and explore a world of eco-friendly beauty without compromising on style or quality.

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